Instytut Nafty i Gazu - Państwowy Instytut Badawczy

Oil and Gas Institute - National Research Institute located in Krakow – Poland at 25 A Lubicz street, acts on the basis of:

• Act of 25th July 1985 concerning scientific research facilities (Journal of Laws - Dz. U. 2022, item 498 consolidated text),

• Regulation No. 75 of the President of the Council of Ministers of 31st December 1975 on a fusion of Oil Institute with Gas Institute into Oil and Gas Institute (Polish Monitor - MP of 1976, No. 1, item 2),

• Regulation of Minister of Economy, Labour and Social Policy of 27th January 2004 on reorganisation of Oil and Gas Institute in Krakow (Journal of Laws - Dz. U. No 14 of 2004, item 123),

• Regulation of Minister of Economy of 3rd October 2007 on fusion of the Prof. Stanisław Piłat Oil Technology  Institute in Krakow with Oil and Gas Institute in Krakow (Journal of Laws - Dz. U. of 2007,  No. 196, item 1419).

• Oil and Gas Institute – National Research Institute Statute,

• The rules of Oil and Gas Institute – National Research Institute .

• The authorities of Institute are:

  –     Director – executive and managing authority

  –     Scientific Council – consultative and establishing authority.

Institute is prepared substantially and technically to carry out research and scientific activity within the following scope:

• prospecting, reclaiming, using and exploitations of carbohydrates deposits,

• storage, transfer and using of gases,

• environmental protection of air, water and soil.

The activities conducted by all other units and departments of Institute do not affect the confidentiality, objectivity and impartiality of the certification body activities. Institute:

• does not offer and does not design the products that certifies,

• does not offer and does not deliver the services, that certifies,

• does not offer any consultant services for obtaining and maintaining certification,

• does not offer or provide internal audits to its certified clients,

• does not offer or provide the services connected with designing, implementing and maintaining of quality management systems (including training providing company-specific solutions),

• does not deliver any other products or services, which offering might pose an unacceptable threat to confidentiality, impartiality or objectivity of certification processes and the process of decision-making,

• does not provide certification, when the relationship between the client and Institute poses an unacceptable thread to impartiality,

• does not certify the quality management system of client, when the relationship between the Institute and organisation providing consultancy services for this client quality management system poses an unacceptable thread to the impartiality,

• does not certify the activities of other certification body for its management system certification activities,

• responses for any threat to impartiality.

Institute has an insurance policy for testing and certification of products and quality management systems. Institute has got the professional testing laboratories, that provide scientific and research testing of processes and appliances designated for: transportation of gas, regulation of its physical and chemical parameters, gas burning, metrology and also for environmental protection of soil, water and air. Accredited laboratories that carries out the tests for certification purposes are the part of Testing Laboratories of Gas Grids, Utilities and Appliances. Office for Certification of Products had been established within Oil and Gas Institute in Krakow (at present Oil and Gas Institute – National Research Institute) on 4th October 1993 in order to carry out certification of gas appliances of common use. In 1993 the Office had obtained certificate of accreditation no. 10/C-1/93/1 issued by Central Office for the Quality of Products -Centralne Biuro Jakości Wyrobów (at present: Polish Centre for Accreditation PCA) that entitled to conduct certification for safety mark. At present we have accreditation issued by PCA in 2001 under the number AC 010. This certificates entitles us to carry out obligatory and also voluntary certification of gas appliances.Since 1st May 2004 Institute is a notified body registered under the number of 1450 for the following directives /regulations:

• 2016/426/EU of The European Parliament and of Council of 9 March 2016 relating to appliances burning gaseous fuels (OJEU of 31.3.2016 L 81) - full scope;

• 92/42/EEC of 21 May 1992 on efficiency requirements for new hot-water boilers fired with liquid or gaseous fuels (OJEU of 22.6.1992 L 167) - full scope;

• 2014/68/EU of the European Parliament and of Council of 15 May 2014 on the harmonisation of the laws of the Member States relating to the making available on the market of pressure equipment (OJEU of 2014 L 189) - up to III category;

• 2014/32/EU of the European Parliament and of the Council of 26 February 2014 on the harmonisation of the laws of the Member States relating to the making available on the market of measuring instruments (OJEU of 29.3.2014 L 96), - gas-meters and volume conversion devices (MI-002);

• And also since 23rd October 2013 the Regulation of the European Parliament and of Council No. 305/2011 of 9th March 2011 laying down harmonised conditions for the marketing of construction products and repealing Council Directive 89/106/EEC;

 

On May the 24 of 2011 Minister of Economy had registered the Instytut Nafty i Gazu as accredited certification body entitled to issue the certificates of the quality of biocomponents (Polish monitor M.P. No.44, item 480). We have accreditation for certification of:

- Fatty Acid Methyl Esters (FAME);

- bioethanol,

- liquid biohydrocarbons intended for production of liquid fuels and liquid bio-fuels used in spark ignition engine;

- liquid biohydrocarbons intended for production of liquid fuels and liquid bio-fuels used in compression ignition engine;

- biocomponents produced in the cohydrogenation process.

Certification process is carried out according to requirements of:

• Regulation of Minister of Climate of 24 June 2020 on issuing the certification of quality of biocomponents by accredited certification bodies (Polish Journal of Laws of 2020 item 1141);
• Regulation of Minister of Climate and Environment of 9th August 2021 on quality requirements for biocomponents, test methods and sampling methods for biocomponents (Polish Journal of Laws of 2021, item 1707) with later amendments;

 

Certification Office carries out also obligatory national certification of the construction products according to requirements of Regulation of the Minister of Infrastructure and Construction of 17th November 2016 on the methods of declaring the performance of the construction products and the way of marking them with construction products mark. Additionally we offer voluntary certification as well.

 

Below please find the list of normative documents (for which we perform certification processes) for each certification programme within the flexible accreditation scope.

The list of accredited activity carried out within the limit of flexible accreditation scoped

 

The institute is a notified body, which entitles it to carry out conformity assessment procedures according to above Regulations within the scope of accreditation issued by Polish Accreditation Centre. In November 2004 Certification Office has obtained the certificate of accreditation No. AC 116 as body conducting quality management systems certification.

Certification Office Quality Policy

Quality policy concerning certification of products and quality management systems is focused on ensuring the reliability and impartiality of certification activities. It is realised according to rules defined by Management book on the basis of PN-EN ISO/IEC 17065:2013-03 and PN-EN ISO/IEC 17021-1:2015 requirements.The main purposes of quality policy are:

• To fulfill the expectations and to satisfy our clients by reliable and diligent performance of tasks by competent personnel in possibly shortest time,

• Competent Institute’s actions as notified body providing products conformity assessment systems with essential and detailed requirements,

• Continuous win over new clients offering them an added value within the scope of carried out conformity assessment that may cause the strengthening of their position on the market,

• Continuous extension of the field of actions within the scope of conformity assessment for the products and quality managements systems.

We understand the meaning of impartiality in providing certification activities, we manage conflicts of interests and we ensure the objectivity of our managements system certification activities.The services that we provide are available for all the clients. We treat our clients equally. We don’t make any unjustified financial or other requests towards our clients.We declare continuous analysis of implemented management system and its continuous improvement following the standards: PN-EN ISO/IEC 17065:2013-03 and PN-EN ISO/IEC 17021-1:2015.From our side we ensure, that quality policy presented in our management book and carried out by the Institute is comprehensible, implemented and continuously maintained on all the levels of organisation.

Certification Office Manager 
Mrs. Magdalena Swat

Director of Oil and Gas Institute – National Research Institute
Mr. Jacek Jaworski 

 

Appeals and Complaints

 

Appeal – application by the supplier of the subject of conformity assessment to the certification body for reconsideration by this body of the decision made by it relating to this subject.

Complaint – an expression of dissatisfaction, other than an appeal, by any person or organization against a certification body or a certified client regarding the actions of that body or client, requiring a response from those bodies. The concept of complaint also includes the concept of complaint. The complaint may concern certified clients of the Institute, certification activities of the Institute's Certification Bureau or subcontractors.

 Proceedings on appeals/complaints against the certification activities of the Institute

Each appeal/complaint received by the Certification Bureau is subject to explanatory proceedings. The Certification Office confirms the receipt of the appeal/complaint in writing. 

The proceedings are conducted by the director of the Institute. The director of the Institute can instruct the Head of the Office to carry out all or part of the proceedings, if the appeal/complaint does not concern the decision of the Head of the Office and he/she has not been involved in the subject of the appeal/complaint in the last 2 years. The decision communicated to the person submitting the appeal/complaint is made or reviewed and approved by the Director of the Institute.

 The response to the appeal/complaint (including the findings regarding the appeal/complaint and the reasons for the decisions taken) is provided to the person concerned in writing within one month. In particularly complex cases, this period may be extended to two months, of which the interested party should be informed along with information on the current course of the case.

 

Proceedings in cases of complaints regarding subcontractors

After receiving the report on the tests performed by the subcontractor, the Applicant may submit a complaint within 14 days from the date of receipt of the report. Each complaint received by the Certification Bureau concerning a subcontractor of the Bureau is subject to explanatory proceedings. The Certification Bureau confirms the receipt of the complaint in writing.

 The appeal procedure is conducted by the Director of the Institute. The Director of the Institute may order all or part of the proceedings to be conducted by the head of the Bureau, if the complaint does not contain allegations directed directly and by name against the head of the Bureau. The decision communicated to the complainant is made or reviewed and approved by the Director of the Institute.

 In justified cases, the Office submits a formal complaint to the subcontractor, who should consider it in accordance with the signed contract.

 A response to the complaint (including the findings of the complaint and the reasons for the decision) is provided to the person concerned in writing within three months. In particularly complex cases, this period may be extended by another two months, of which the interested party should be informed along with information on the current course of the complaint examination.

 

Handling of complaints regarding certified clients

The Certification Bureau confirms the receipt of the complaint in writing. Explanatory proceedings are conducted by the Head of the Office. In the explanatory proceedings, it collects and verifies all the information necessary to validate the complaint. All complaints about a certified client are addressed to him in a timely manner. If the complaint concerns a client with a certified management system and is justified, the effectiveness of the certified management system should be considered. In such cases, the advisability of conducting a special audit should be considered. The response to the complaint is provided to the person concerned in writing within one month. In particularly complex cases, this period may be extended, which should be communicated to the interested party along with information on the current course of consideration of the appeal or complaint.

 The office determines in consultation with the client and the complainant whether, and if so, to what extent the subject of the complaint and its resolution are to be made public. The complaint procedure is subject to confidentiality requirements with regard to the complainant and the subject of the complaint.

 

At the same time we declare that, certification body managed by us:

• is impartial and independent and acts as third party;

• does not provide any management system consulting services;

• has no relationship with any body providing quality management system consultancy services, that may create a threat to impartiality;

• does not provide training services (consultancy) providing company-specific solutions that may create a threat to impartiality and independency;

• has identified and analysed all the possibilities for conflict of interests arising from provision of certification including any conflicts arising from its relationships.

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Address of Certification Office: